As a Neeva member, your feedback is extremely important to us. We want to make sure our NeevaAI results are providing accurate, timely information, and you can have a hand in helping us do that!
Whenever you see a NeevaAI search result that could be better, you can use our Community Feedback tool to let us know. This tool allows you to make suggestions for individual NeevaAI results so that we can be sure we’re working together for the best search experience possible.
To send feedback about a result, click the “Is this useful?” option at the top of the result, as shown below.
Next, you’ll see the options Yes, it’s great! and No, I’d like to report a problem. Choosing the option to report a problem will present the feedback field below.
You’ve got the option to tell us either that NeevaAI shouldn’t show a result for this query or that one of the cited sources should be removed for the query, and you can tell us why.
When you’ve made your selections, you can also leave additional feedback if you’d like. When you’re ready, click Send to Neeva team to make sure we get your thoughts!
If you have any questions, don’t hesitate to use the Support button on your Neeva Home or email support@neeva.co.